1. Who We Are

TVFootball.online ("we", "us", "our") is an IPTV streaming service accessible at https://tvfootball.online. For any privacy-related enquiries, contact us via WhatsApp as listed on our website.

2. Information We Collect

We may collect the following types of information when you use our service or contact us:

• Contact information: Your name and WhatsApp number or email address when you place an order or request a free trial.
• Payment information: Transaction references only. We do not store credit card numbers, bank details, or full payment credentials.
• Device information: Device type (e.g. FireStick, Smart TV) provided by you for installation support purposes only.
• Usage data: Basic anonymous analytics (page visits, bounce rate) via standard website analytics tools. No personally identifiable data is captured.

3. How We Use Your Information

We use the information we collect solely to:

• Activate and deliver your IPTV subscription
• Provide customer support via WhatsApp
• Send order confirmations and login credentials
• Improve our service and website experience

We do not use your data for advertising, profiling, or selling to third parties under any circumstances.

4. VPN & Anonymity

A VPN is included in all our subscription plans. We do not log your viewing activity, browsing history, or IP address in connection with your use of our IPTV service. No personal viewing records are stored on our servers.

5. Data Sharing

We do not sell, rent, or share your personal information with any third party except:

• Payment processors: Only to the extent necessary to process your payment transaction (e.g. PayPal, Stripe). These processors have their own privacy policies.
• Legal obligations: If required by law or court order, we may disclose information to relevant authorities.

6. Data Retention

We retain your contact information only for the duration of your active subscription plus a reasonable period thereafter for support purposes. You may request deletion of your data at any time by contacting us via WhatsApp.

7. Cookies

Our website may use essential cookies to ensure basic functionality. We do not use tracking cookies or third-party advertising cookies. You can disable cookies in your browser settings without affecting your ability to use this website.

8. Your Rights (GDPR)

If you are located in the European Union or United Kingdom, you have the following rights under GDPR/UK GDPR:

• The right to access the personal data we hold about you
• The right to request correction of inaccurate data
• The right to request deletion of your data ("right to be forgotten")
• The right to object to processing of your data
• The right to data portability

To exercise any of these rights, contact us via WhatsApp at +212 635 415 383.

9. Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. All communication with our support team is conducted via end-to-end encrypted channels (WhatsApp).

10. Children's Privacy

Our service is not directed at children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date. Continued use of our service after changes constitutes acceptance of the updated policy.

12. Contact Us

For any privacy-related questions or requests:

• WhatsApp: +212 635 415 383
• Website: https://tvfootball.online